Privacy Policy

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Last updated: 6 August 2026

Harmony Health & Beyond respects your privacy and is committed to protecting your personal information. This privacy policy explains what information I collect, why I use it, how it is protected and the rights you have in relation to your information.

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Who is responsible for your information?

Harmony Health & Beyond is responsible for the personal information collected through this website and in connection with its classes and services.

Business: Harmony Health & Beyond
Contact: Lisa Nicholson
Email: harmonyhealthandbeyond@gmail.com

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Information I may collect

I may collect the following information:

• your name, email address and telephone number;

• emergency-contact information;

• class, taster-session and attendance information;

• information you provide through contact and registration forms;

• payment and membership information;

• relevant health, mobility and participation information needed to support your safety and make appropriate class adaptations;

• records of communications between you and Harmony Health & Beyond;

• technical website information collected through Wix, such as your device, browser, IP address and cookie preferences.

I will only collect information that is relevant and reasonably necessary for providing my services.

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How I use your information

I may use your information to:

• respond to enquiries;

• process a request for a free taster session;

• register you for a class or membership;

• contact you about classes, attendance, cancellations or changes;

• manage class memberships, payments and attendance;

• identify health or mobility matters that may need to be discussed before you attend;

• support your safety and make reasonable class adaptations;

• maintain appropriate business, insurance, financial and safety records;

• comply with legal or regulatory responsibilities;

• send class news or marketing updates where you have chosen to receive them.

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My lawful reasons for using your information

I use personal information where it is necessary:

• to respond to your enquiry or take steps before providing a service;

• to provide and manage the classes or services you have requested;

• for my legitimate interests in operating and protecting Harmony Health & Beyond;

• to meet legal, tax, insurance or safety responsibilities;

• where you have given your consent, including consent to receive optional marketing communications.

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Health information and explicit consent

Information about your health, mobility, medication, injuries or medical conditions is sensitive personal information.

Where you provide health information through a registration or health-screening form, I will ask for your explicit consent to use it for the following purposes:

• reviewing your registration;

• supporting your safety;

• discussing any relevant concerns before you attend;

• adapting exercises or providing additional support where appropriate.

You may withdraw your consent by contacting me. Withdrawing consent will not affect information that was lawfully used before consent was withdrawn. However, if I do not have enough relevant information to support your safety, I may be unable to confirm your participation.

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How your information is stored and protected

Information submitted through this website may be stored using Wix and other trusted systems used to manage email, payments, class administration and business records.

I take reasonable steps to protect personal information, including using password-protected accounts, secure devices and limiting access to people who genuinely need the information.

Please avoid sending detailed medical information through ordinary email unless I have asked you to do so.

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Who your information may be shared with

Your information will not be sold.

It may be shared only where necessary with:

• website, email, payment or administration providers that help operate the business;

• professional advisers, insurers or accountants;

• healthcare professionals or emergency services where necessary to protect someone’s health or safety;

• public authorities where disclosure is required by law.

Service providers are expected to handle personal information appropriately and only for the purposes for which it was provided.

Some service providers may process information outside the United Kingdom. Where this happens, I will rely on appropriate legal safeguards for the transfer and protection of your information.

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How long your information is kept

Personal information is kept only for as long as it is reasonably needed.

The period will depend on:

• whether you become a participant or member;

• the type of information involved;

• how long it is needed for class administration;

• legal, tax, insurance and safety requirements;

• whether the information may be needed in relation to an accident, incident or complaint.

Enquiries and registrations that do not lead to attendance will be deleted when they are no longer needed for follow-up or record-keeping.

Member, attendance, payment, consent, health and incident records may be kept for longer where this is required for legal, insurance, financial or safety purposes.

Retention periods will be reviewed regularly. Information that is no longer required will be securely deleted or anonymised.

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Your rights

Depending on the circumstances, you may have the right to:

• ask for a copy of the personal information held about you;

• ask for inaccurate or incomplete information to be corrected;

• ask for information to be deleted;

• ask for the use of your information to be restricted;

• object to certain uses of your information;

• request that certain information is transferred to you or another organisation;

• withdraw consent where consent is being relied upon;

• object to the use of your information for direct marketing.

To make a request, email:

harmonyhealthandbeyond@gmail.com

I may need to confirm your identity before responding to a request.

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Marketing communications

You will only receive marketing emails or class updates where you have chosen to receive them or where the law otherwise permits this.

You may unsubscribe at any time by using the unsubscribe option in an email or by contacting:

harmonyhealthandbeyond@gmail.com

Withdrawing from marketing will not affect essential messages about a class, booking, membership or payment.

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Data-protection complaints

You may raise a concern or complaint about the way your information has been handled by emailing:

harmonyhealthandbeyond@gmail.com

I will acknowledge receipt of a data-protection complaint within 30 days, investigate it appropriately, keep you informed where necessary and explain the outcome without undue delay.

You also have the right to make a complaint to the Information Commissioner’s Office.

Changes to this policy

This policy may be updated if the services offered by Harmony Health & Beyond change or if the way personal information is collected or used changes.

The latest version will always be published on this website.